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Are these made of resin?
I don't have PayPal or Google checkout. Can I pay with a regular credit card?
Are they new or used?
Do you sell & ship overseas?
Will you combine shipping if I buy more than one?
How do you pack them for shipping?
I've never heard of Lakeshore Collection brand horses, is there more info?
This one says it came with awards--what's that about?
I couldn't find any eBay feedback on you.
How can I contact you?


Are these made of resin?
No, Lakeshore Collection brand horses are heat-fired fine porcelain heirloom quality pieces that will not yellow.

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I don't have PayPal or Google checkout. Can I pay with a regular credit card?
We have a merchant account & can accept MC & VISA via phone 618-692-1954 (M-F 9AM-5PM CST, if no answer leave message & your phone number) or our secure website (advise if debit) Ou secure website also accepts Dwolla. See "Contact Us" at www.lakeshorecollection.com

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Are they new or used?
All are new & unused except any that specifically say they come with awards won at judged events. Those were exhibited & reboxed & are in factory mint condition.

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Do you sell & ship overseas?
Yes, we accept MC, VISA, Google Checkout & PayPal & ship to all of Europe, Canada, Australia & various other countries around the world! See website/contact us for more info www.lakeshorecollection.com

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Will you combine shipping if I buy more than one?
Absolutely! Please contact us via email or phone using "Contact Us" link on official website, www.lakeshorecollection.com.

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How do you pack them for shipping?
They are all gift boxed with form-fitting styrofoam shells inside to prevent breakage, then we put that inside a sturdy new cardboard shipping box with additional packing. Since 2003 we've only had a handfull arrive damaged out of thousands of horses! In the unlikely event yours is damaged in transit, contact us for return authorization, and free exchange after you return it.

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I've never heard of Lakeshore Collection brand horses, is there more info?
Yes, we have a free bi-weekly eNewsletter with information, exclusive models, and deals not offered to the general public. You can sign up at www.lakeshorecollection.com

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This one says it came with awards--what's that about?
There are actual judged model horse shows & competitions and that specfic model was judged at one and won awards! We have a free article about model horse showing on our website, www.lakeshorecollection.com

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I couldn't find any eBay feedback on you.
That's because I let our dealers & retailers sell on that venue instead of me! We think it's not very ethical for the manufacturer to compete with it's own retailers! But you can check our stellar reputation on direct collector sales (Cindy Neuhaus/Lakeshore Collection) on the Model Horse Hobby Reference (MHHR) Yahoo group.

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How can I contact you?
Any questions? Just email me at cneuhaus@charter.net

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Last Updated: 25 Sep 2017 08:52:46 PDT home  |  about  |  terms  |  contact
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